In honor of World Mental Health Day on October 10, WSU Pullman is reaffirming its commitment to support our students both in and out of the classroom. In an effort led by Cougar Health Services, all students at WSU (regardless of location) now have access to 24/7 mental health resources, including phone access to live mental health support services after-hours, a self-guided therapy app, and anonymous and safe chat rooms to discuss mental health.
In addition to the rollout of comprehensive mental health services, WSU Pullman is working diligently to ensure that all faculty, staff, students, and community members are aware of the support resources available to students in our community. These resources are a critical element of ensuring that our students are able to succeed and find their sense of belonging here. “Cougs help Cougs” is more than a mantra, it’s a commitment that we all make at WSU Pullman.
The following list of resources is not comprehensive, but an excellent starting point for areas of student support. If you have any questions about these resources or how you can support students, please contact the Office of the Dean of Students.
Support Resources for WSU Pullman Students
Student Care Network
If you have a concern about a student’s well-being, behavior, academic performance, and/or access to financial support, food, or housing, please submit a referral to the Student Care Network.
This is also a great resource if you think a student may be struggling but don’t have a lot of information about what’s going on. A good policy to follow: When in doubt, submit a referral to the Student Care Network.
When you submit to the Student Care Network, a notification is sent to colleagues on campus who will determine the appropriate next steps and referrals.
WSU Pullman has a number of resources to help students experiencing mental health challenges.
- 24/7 mental health and well-being resources: These resources are available for all students at WSU, regardless of campus.
- “Self-serve” options within Counseling and Psychological Services (CAPS): Self-guided resources on mindfulness, self-care, study habits, and more.
- CAPS: Individual, couples, and group therapy; psychological assessment; biofeedback services; psychiatric services.
- WSU Psychology Clinic: Therapy and psychological assessment for children, adolescents, and adults.
- Crisis support: Call CAPS at 509-335-4511 during business hours and 509-335-2159 after hours.
- If a student poses an immediate threat to themselves or others, call 911.
- Refer students to 988, the national suicide and crisis helpline.
- Students can text HOME to 741741 to reach the National Crisis Text Line.
Resources to help students who are experiencing difficulty meeting their fundamental needs.
- Emergency fund: Emergency funding for students experiencing financial distress.
- Student Financial Services: Works with students on financial aid and emergency funding needs.
- Cougar Food Pantry: Fresh food, pantry staples, snacks, basic personal items. Open to all undergraduate, graduate, and professional students.
- Cougar Meal Swipe Program: Eligible students can request donated funds to be used at campus dining locations.
- SNAP food benefits: Food assistance through the state of Washington.
- Gender Fluid Fashion Closet: Free clothing for all students, particularly those who are transitioning. Located in the LGBTQ+ Center (CUB 401).
- Rosario’s Place: Free children’s clothing and supplies for student-parents.
- Cougar Closet: From the Academic Success and Career Center, free professional clothing for interviews, internships, presentations, and more.
Community and Connection
Making connections and finding your people are key parts of any student’s college experience. If a student needs help finding spaces to connect with fellow Cougs, these resources can help.
- Student Engagement Services: Student clubs and organizations, leadership opportunities, community engagement, and campus events.
- Student Centers: Cultural and affinity centers, mentoring programs, and casual spaces to hang out and make connections.
- Coug Presence: The best way to find out what’s happening on campus. Events can be filtered by interest, organization, and more, making it easy for students to find what they’re looking for.
- International Center: Events, programs, and space for making connections for international students and anyone interested in learning more about other people and cultures.
- UREC: Fitness classes, intramurals, sport clubs, and outdoor recreation.
- Residence Life: Vibrant communities where students can make connections and find support.
Encourage students who may need accommodations to contact the Access Center for information and support.
Wondering about your rights and responsibilities when it comes to disability accommodations? The Access Center website has information about learning accommodations, assistive technology, mobility access, and more. You can contact them at 509-335-3417 or firstname.lastname@example.org.
Civil Rights and Discrimination
None of our students should experience discrimination or harassment at WSU.
- Compliance and Civil Rights: File a report or complaint and find resources and support for reports of sexual harassment, ADA obligations, the Clery Act, and more.
- Center for Community Standards: Helps create a safe, inclusive campus by guiding and correcting behaviors that don’t align with WSU’s values. This includes academic integrity.
- Office of the Ombuds: A neutral resource that helps protect student interests, rights, and privileges.
- Please remind students that in emergencies, they should call 911.
Faculty and staff play a crucial role in creating a welcoming and supportive environment for first-generation students. Check out the best practices and facts on the First at WSU website to find out how you can support our first-gen Cougs.
You can also find more information on the NASPA Center for First-Generation Student Success site. Faculty may find the book 33 Simple Strategies for Faculty: A Week-by-Week Resource for Teaching First-Year and First-Generation Students by Lisa M. Nunn helpful.
If you have additional questions or need support in working with first-gen students, contact First at WSU.